Plato's Closet - Arlington, TX

Plato's Closet: A Tale of Two Experiences 😕

Plato's Closet in Arlington, Texas, has garnered a mixed reputation among its customers, reflected in its average rating of 3.4 stars from over 570 reviews. Positive feedback highlights instances of excellent customer service, particularly praising employees like Monique for their attentive and friendly demeanor. Some shoppers express satisfaction with their finds, noting the drive to this location is often worthwhile due to the quality of items available.

Conversely, a significant number of reviews indicate dissatisfaction with the store's customer service and the buy-back process for clothing. Many customers report feeling ignored or dismissed by staff, while others criticize the limited selection of items accepted for resale. This divide in customer sentiment suggests that while some patrons have positive experiences, others leave feeling undervalued, leading to a cautious outlook for potential new customers considering a visit.