Family Thrift Center

Frustration at Family Thrift Center: A Mixed Bag 😕

2024-10-22

Family Thrift Center, located in Brownsville, TX, has attracted a range of customer feedback that highlights significant concerns about service and store organization. One customer recounted a negative experience involving a price tag issue, which was compounded by a lack of assistance from the staff. This incident has led to dissatisfaction with the customer service provided at the store.

Another review points to pricing issues, with a customer expressing disappointment over what they deemed excessive prices for secondhand items. Additionally, the store's organization method—arranging items by color instead of size—has frustrated shoppers seeking specific clothing options. Despite a 3.6 rating based on 189 reviews, the recurring themes of poor customer service and disorganized inventory suggest that improvements are needed for a better shopping experience.