Closet Revival Inc.

Closet Revival Inc.: A Mixed Bag of Experiences in Carrollton, TX 😕

Closet Revival Inc., located in Carrollton, Texas, is a consignment store specializing in secondhand designer womenswear, along with shoes, bags, and accessories. The establishment has garnered a generally favorable reputation, reflected in its average rating of 3.6 stars from a total of 132 reviews. Many customers commend the store for its high-quality items and friendly staff, with several long-time visitors expressing their loyalty and enjoyment of shopping there. The store's atmosphere is often described as calm and inviting, allowing customers to browse without feeling overwhelmed.

However, not all experiences at Closet Revival are positive. A recent review highlighted issues with the selling process, wherein a customer felt guilty for canceling a scheduled appointment, leading to a negative experience with the staff. This contrast in customer experiences points to a potential inconsistency in service, particularly concerning the selling aspect of the store. While many patrons appreciate the shopping experience, some have expressed frustration with the process of selling items, indicating a need for improvement in customer relations within that context. Overall, the store presents a mix of positive shopping experiences and challenges in its selling practices, reflecting the complexities of secondhand retail in a competitive market.