Upscale Resale Thrift Store: Benefiting Denton County Friends of the Family

Upscale Resale Thrift Store: A Mixed Bag of Experiences 😕

The Upscale Resale Thrift Store in Denton, Texas, serves as a unique retail outlet that benefits the Denton County Friends of the Family organization. Customer reviews highlight a well-organized shopping environment with a diverse range of items, often accompanied by positive remarks about the courteous staff and reasonable prices. Many patrons appreciate the quality of the goods available, noting that the store stands out from typical thrift shops that may lack organization.

However, not all feedback is positive. Some long-time customers have expressed disappointment over recent policy changes, particularly the removal of dressing rooms due to theft concerns, which they believe complicates the shopping experience. Customers have also raised questions about the lack of an exchange or return policy, particularly for items like clothing that require proper fitting. This blend of favorable and unfavorable reviews suggests that while the store has strong support for its mission, it faces challenges in customer satisfaction related to its policies.