Clothes Mentor Garland, TX

Clothes Mentor Garland: A Mixed Bag of Experiences 😕

Clothes Mentor in Garland, Texas, is a resale clothing store that specializes in pre-owned brand-name apparel, shoes, and accessories for women. The store has garnered a mixed reputation based on customer reviews, with an average rating of 3.5 stars from 243 reviews. Many customers praise the store for its affordable prices and quality merchandise. Positive experiences highlight the helpfulness of staff members, particularly Ricky and Celes, who have been described as fantastic in their customer service roles.

However, some customers have reported dissatisfaction with certain policies and experiences. A recent review noted frustration with a new policy prohibiting the drop-off of clothes in trash bags, which left the reviewer confused about how to comply. Additionally, the time-consuming process of receiving offers for clothes led one customer to choose not to return for what they perceived to be an inadequate payout. Despite these concerns, others continue to appreciate the store's bargains and selection, suggesting that potential visitors may find value in their experience.