Pavement - Modern & Recycled Clothing

Pavement: A Mixed Bag of Experiences in Houston's Thrift Scene 😕

Pavement, a retailer specializing in modern and recycled clothing, has garnered attention in Houston for its unique selection and customer service. Reviews highlight a disparity in customer experiences; while some shoppers leave with satisfaction after finding trendy items and receiving helpful service, others express frustration regarding the store's clothing acceptance policies and customer service inconsistencies. For example, one reviewer praised the store for providing a great selection of holiday attire, noting the friendly assistance from staff, particularly a cashier named Wes.

Conversely, another customer reported a less favorable encounter, claiming that their clothing was not thoroughly evaluated and that the information regarding what items the store does not accept was poorly communicated. This mixed feedback underscores the challenges of maintaining consistent customer service in a retail environment that relies on both new and secondhand merchandise. Overall, with an average rating of 4.2 based on numerous reviews, Pavement's reputation appears to be shaped by individual experiences that vary widely among its patrons.