Texas Thrift Store

Frustrations Mount at Texas Thrift Store 😟

Store Review Summary

The Texas Thrift Store in Irving, TX, has garnered a mix of feedback from its customers, particularly concerning its pricing and customer service. Many patrons have expressed dissatisfaction with recent price increases, noting that items that were once affordably priced now carry a hefty tag. One reviewer specifically pointed out the steep cost of a dress from Target priced at $20, questioning the rationale behind such charges in a thrift store setting. Additionally, the removal of traditional cash registers in favor of self-checkout stations has not been well-received by customers.

Customer service experiences have also contributed to the negative sentiment expressed in reviews. A recent visitor reported an unpleasant interaction with a staff member at the register, who displayed a lack of patience and professionalism. Another reviewer echoed similar sentiments regarding the demeanor of the staff, suggesting that poor attitudes could drive customers away despite a willingness to pay higher prices for better service. Overall, while the store has a solid rating of 3.8 based on 576 reviews, the recent criticisms highlight significant areas for improvement in both pricing strategy and customer interactions.