Thrift Giant
Thrift Giant in Irving, Texas, has garnered mixed reviews from customers, with complaints focusing on poor service and outdated technology, such as a point-of-sale system that doesn't support Apple Pay. While the store is well-organized and offers a variety of items across two buildings, management issues and inadequate customer support have left some shoppers frustrated.
Thrift Giant: A Mixed Bag of Experiences 😕
Thrift Giant, located in Irving, TX, operates two separate buildings that house a variety of secondhand items, including clothing, furniture, and electronics. While the larger building is noted for its organization and active staff, customer feedback highlights significant issues, particularly with the management and payment system. Some customers have expressed dissatisfaction with the service they received, citing instances of inattentiveness from staff members, including a manager who took personal calls during customer interactions.
In addition to concerns about customer service, patrons have noted technological shortcomings, such as an outdated point-of-sale system that does not accept modern payment methods like Apple Pay. This has led to frustrating experiences for shoppers, who have reported spending considerable time attempting to complete transactions without success. Despite these challenges, the store maintains a decent overall rating of 4.0 based on 438 reviews, indicating that while some customers have had positive experiences, others have encountered significant drawbacks.
Thrift Giant
1145 E Irving Blvd, Irving, TX 75060, USA
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