CCA ReSale As Thrift Giant

Mixed Experiences at CCA ReSale As Thrift Giant in Lewisville, TX 😕

CCA ReSale As Thrift Giant, located in Lewisville, Texas, has garnered a range of customer experiences that highlight both positive and negative interactions. The store is often recognized for its large selection of secondhand goods, appealing to those looking for budget-friendly options. However, recent reviews indicate that the customer service may be lacking, with some patrons expressing frustration over perceived unhelpfulness and a lack of empathy from staff during critical situations.

For instance, one reviewer shared their disappointment after being denied assistance despite prior appointments, which added to their already stressful circumstances. Another customer recounted an embarrassing checkout experience related to age-related discounts, leading to feelings of humiliation rather than the expected enjoyment of shopping. Additionally, allegations of racial bias have surfaced, with one family reporting a negative encounter that ultimately deterred them from returning. These mixed reviews suggest that while the store has potential as a budget-friendly shopping destination, significant improvements in customer service may be necessary to enhance the overall shopping experience.