Goodwill Industries of Northeast Texas
Goodwill Industries of Northeast Texas, located in McKinney, TX, has received mixed reviews from customers, who praise the store's selection but express frustration over rude staff interactions, particularly with a cashier identified as Tonya. While some shoppers have enjoyed their long-term patronage, recent experiences highlight ongoing issues with customer service that have prompted calls for management action.
http://www.goodwillnorthtexas.org/
Frustrations at Goodwill: Customer Experiences in McKinney 😕
Goodwill Industries of Northeast Texas in McKinney, TX, has garnered a mix of reviews from its patrons, reflecting both positive experiences and significant complaints. While some customers appreciate the variety of pre-owned goods available, there are notable concerns regarding customer service, particularly involving a cashier named Tonya, who has been described as rude by multiple reviewers. Instances of unprofessional behavior have led to frustrations, with one customer stating that their transaction was suspended due to a disagreement about the cashier's demeanor.
Additionally, some customers have expressed disappointment over the handling of items they wished to donate, indicating a lack of flexibility in the store's policies. One review highlighted the unfortunate decision to discard items rather than donate them due to store restrictions. Overall, while Goodwill provides a valuable service in offering affordable goods, the recurring issues with customer service may detract from the shopping experience for some visitors.
Goodwill Industries of Northeast Texas
2010 N Graves St, McKinney, TX 75069, USA
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