Deseret Industries Thrift Store & Donation Center

Exploring Deseret Industries in Provo: A Mixed Bag of Experiences 😕

Deseret Industries Thrift Store & Donation Center in Provo, Utah, presents a varied shopping experience according to customer reviews. With an overall rating of 4.2 stars based on 179 reviews, patrons appreciate the store's cleanliness and the potential for finding unique items at discounted prices. Many note the friendly staff and the constant turnover of inventory due to daily donations, suggesting a vibrant selection that appeals to bargain hunters.

However, experiences are not universally positive. Some customers express frustration regarding the store's customer service, particularly in instances where staff did not assist with product inquiries over the phone. Such feedback highlights a disparity in service quality that may deter some potential visitors. Located in a community known for its tight-knit atmosphere and thrift culture, the store remains a popular destination, but it may benefit from addressing these customer service concerns to enhance its reputation.