Deseret Industries Thrift Store & Donation Center

Deseret Industries: A Mixed Bag of Thrift Store Experiences 😕

The Deseret Industries Thrift Store and Donation Center in West Jordan, Utah, has garnered a range of reviews that reflect both positive and negative customer experiences. Many patrons appreciate the store's commitment to hiring individuals from diverse backgrounds and providing them with opportunities to improve their lives. The store is praised for its extensive selection and competitive pricing, particularly when it comes to jeans and home goods. Customers often find it to be a reliable option for secondhand items, noting that the prices are generally lower compared to other thrift stores in the area.

However, not all feedback is favorable. Some shoppers have reported instances of high prices for certain items and the condition of clothing not meeting their expectations. Concerns have also been raised regarding perceived favoritism among staff, which has led to feelings of unfairness among customers. Additionally, experiences with rude employees during donation drop-offs have been highlighted as a significant issue, leading some to question the overall customer service in the store. While the Deseret Industries location serves a vital role in the West Jordan community, providing affordable goods and employment opportunities, the mixed reviews underscore the need for improvements in customer relations and product quality.