The Salvation Army Thrift Store & Donation Center

Mixed Experiences at The Salvation Army Thrift Store in Chesapeake, VA 😕

The Salvation Army Thrift Store & Donation Center in Chesapeake, Virginia, has garnered a mix of customer reviews that highlight both positive and negative experiences. Some patrons appreciate the store's selection and the helpfulness of the staff, noting improvements in atmosphere under new management. A customer praised the liveliness of the store during their most recent visit, despite mentioning a lack of certain items like electronics and books.

However, not all feedback has been favorable. Several reviews indicate issues with customer service, including claims of racial profiling and discomfort experienced by shoppers. One customer described feeling closely monitored by staff while shopping with their partner, leading to an uncomfortable experience that prompted them to leave without making a purchase. These contrasting reviews suggest that while some customers enjoy their visits, others face significant challenges that impact their perception of the store.