Disabled American Veterans Thrift Store

Finding Value Amid Disappointment at DAV Thrift Store 😕

The Disabled American Veterans Thrift Store in Newport News, VA, presents a mixed shopping experience according to recent customer reviews. Many patrons express high satisfaction with the store's organization, selection, and the friendly demeanor of its staff. Shoppers appreciate the opportunity to support a cause that aids disabled veterans and their families, and they often find quality items at reasonable prices, which enhances their overall experience.

However, not all visits have been positive. One reviewer reported significant frustration due to a lack of pricing on merchandise, which resulted in the refusal to sell an item. This incident raised concerns about the store's management and operational practices, suggesting that inconsistencies in customer service can detract from the store's otherwise positive reputation. As a result, potential customers may find their experiences at the store vary considerably, reflecting both commendable support for veterans and shortcomings in service delivery.