Second Time Around
Second Time Around in Newport News, VA, has garnered a slew of negative reviews from frustrated customers who report poor service and questionable product quality. From untested appliances to dirty furniture with visible stains, shoppers are advised to seek alternatives for their secondhand needs.
Buyer Beware: Customer Experiences at Second Time Around 😟
Summary
Second Time Around, a store located in Newport News, VA, has garnered mixed reviews from customers, with an average rating of 3.1 based on 64 reviews. Several customers have expressed dissatisfaction with the quality of the items sold, as well as the level of customer service received. One reviewer described a negative experience when inquiring about a washer and dryer set, reporting the store’s lack of warranty and rude communication from the owner. They also highlighted the absence of testing for the appliances, raising concerns about their operability.
Other reviews echoed similar sentiments regarding the condition of products. One customer noted receiving a couch with visible stains and debris under the cushions, while another reported receiving damaged furniture along with poor customer service. Complaints include misdelivery issues and inadequate responses from staff. Overall, these experiences suggest potential buyers should exercise caution and consider alternatives before making a purchase at this establishment.
Second Time Around
9823 Jefferson Ave, Newport News, VA 23605, USA
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