Thrift store

Thrift Store Experience in Norfolk, VA: A Mixed Bag 😕

Overview of Customer Experiences

The thrift store in Norfolk, VA, has garnered a range of customer reviews, reflecting varied experiences among visitors. Some patrons appreciate the selection of items available, noting that with patience, one can find quality clothes and other goods. However, the store's atmosphere has been critiqued, particularly regarding its strong mothball smell and dim lighting, which may detract from the shopping experience.

On the other hand, a significant concern raised by a customer involves the store's operating hours and communication practices. One individual reported visiting the store only to find it closed, despite online information suggesting it should be open. Additionally, the response from a staff member when contacted for clarification was described as rude, leading to frustration and disappointment. Overall, while there are positive aspects to the store, the inconsistencies in customer service and store environment present challenges for potential shoppers.