Runway Fashion Exchange

Frustration at Runway Fashion Exchange: A Mixed Bag of Experiences 😕

Location: Tacoma, WA

Runway Fashion Exchange has received a range of reviews that highlight a growing dissatisfaction among some customers regarding their selling and pricing practices. Several patrons have reported negative experiences when trying to sell their clothing, describing the offers made by the store as significantly lower than expected. In particular, one review noted that the store only offered $10 for new jeans, despite prior assurances of receiving 30 to 50 percent of retail value, leading to frustration and disappointment.

On the shopping side, the store has been noted for its previous affordability, but recent feedback indicates that prices have increased, causing some shoppers to question the value of items available. While some customers appreciated the customer service provided by the store's owners, they expressed concern that the quality and selection of clothing have diminished, making it less appealing compared to alternatives like malls or online shopping. Overall, the store’s mixed reviews suggest that while some customers have had positive interactions, others have encountered significant issues that overshadow their experiences.